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Let us take care of your every need!

We want every guest at Casa Emerald Palms to feel special and we are here to make sure your getaway is exactly what you dreamed of. That’s why like any fine hotel, your accommodations comes with complementary, 24/7 guest services.  From the moment you confirm your booking, to your arrival and eventual departure our local, hand-picked concierge team are experts at all things Costa Rica.  They are focused on on providing you with a unique, creative and memorable Costa Rica trip.  Make the most of your time by letting your Casa Emerald Palms concierge handle the logistics, while you handle the fun!

Our most popular and requested fee-based services are listed below.  If there is anything you need assistance with, please do not hesitate to ask.



Whether you venture out on your own or leave the driving to us, we can assist you with choosing the best car rental or shuttle service in Costa Rica.  Casa Emerald Palms highly recommends using Adobe Rent a Car for your travels through Costa Rica. We can personally attest to their reliable and friendly service.  With a fleet of vehicles (including Sedans, 4×4’s and pickups), that are well-maintained and rental offices across the country where an English-speaking Adobe agent is never more than a phone call away.  Let us arrange your Adobe car rental reservations and get 10% or more off their rental rates. [read more=”More Info” less=”Read Less”] GPS’, cell phone usage and child seats are also avail for rental.  An Adobe agent can meet you at the airport or personally deliver your vehicle here at Casa Emerald Palms.

If your vacation plans do not include venturing too far outside of town, we can recommend reliable taxi drivers and/or arrange for a fully insured private shuttle with licensed, experienced drivers to greet you at the airport.  Alternatively, if transportation is required to participate in specific Costa Rican excursions, our activity planning services can either combine activities and destinations for cost-savings or pre-arrange reliable shuttles and transfers operating in popular tourism locations.

Traveler’s Tip: The use of baby or child booster seats are mandatory in Costa Rica for all children under 12 years.  Costa Rica also imposes a basic $1000 liability insurance on car rental which can’t be declined by law.  You can decline car protection services with proof of coverage via your credit card. Car Protection is separate and covers damage to the rental car. This can be declined only if you can show proof that you have collision damage waiver coverage through your credit card supplier.[/read]


Grocery pickup services - Costa Rica

Do you dislike the idea of wasting the better part of a beach day stuck in a grocery store? Are you in search of something specific which isn’t readily accessible? Unsure where the freshest food products can be found?  Let us pre-stock your pantry and refrigerator prior to arrival or top-up needed items during your stay. Playas del Coco offers lots of choice for your grocery needs.

Choose from several packages:[read more=”More Info” less=”Read Less”]

• A one-time ‘snack-pack’ option to enjoy once you arrive

• A ‘breakfast basics’ option to fuel you on your first full day in Costa Rica

• Full pantry and refrigerator stock

• Fridge/Pantry Top-up

NOTE: Specific food products may be ‘out of season’.  Please let us know of any food substitutes, brand preferences or allergies[/read]


Adventure services - Costa Rica

Regardless of the bucket-list worthy items on your Costa Rica travel itinerary, we can help you plan the perfect, action-packed vacation experience, ensuring you have a trip of a lifetime!

Game for anything?  Unsure where to start? Have a passion for a particular activity or hobby?  Our hand-picked tour operators are passionate service providers whose goal is to share with you an authentic Costa Rican experience. [read more=”More Info” less=”Read Less”]

Whether you are at the pre-arrival planning stage or have already checked in, we can help! Many hourly, half or full-day excursions and activities include transportation drop-off or pick-up from downtown Playa del Coco and include snacks, beverages and/or a lunch.  Don’t take the chance of missing out or over-estimating travel distances between excursions!  Let us tailor-make your trip with the right mix of ‘must-see’ destinations and activities, ensuring you return home the best stories you’ll ever tell! [/read]


kid beach play - Costa Rica

A big part of taking the fear out of travelling with young children is knowing what to expect after you arrive at Casa Emerald Palms.  After all, these pint-sized travelers have unique needs and should equally be catered to. [read more=”More Info” less=”Read Less”]

Whether you crave childcare services for a few hours so that you and your partner can reconnect, need help arranging car rental services that include quality child seats, assistance with child-friendly travel itineraries and excursions or help finding age-appropriate activities and shows to entertain your kids your concierge manager can assist directly or provide recommendations from the vast local ex-pat community [/read]


Private chef services - Costa Rica

You came to Costa Rica to enjoy your time with family and friends, not to be trapped in the kitchen. Why not let our professional culinary artists take some of the workload off you?

From comfort food to five-star quality dishes, Costa Rican food is a fusion of Asian, Indian, Latin, North American and even French fare, served with the freshest ingredients.

Our recommended chefs are happy to work with you to design the menu you desire: vegetarian, kosher, seafood feasts, tapas, sushi buffets and more. [read more=”More Info” less=”Read Less”] They can cater to one-time special events, dinners in, drop off meal deliveries, all-inclusive style meal preparations or serve up pre-packed (boxed) lunches to enjoy outside of the condo.  You can also treat yourself to private mixology classes or participate in their local culinary workshops.  Indulge in the luxury you deserve and allow one of our chefs to treat you instead. [/read]


Professional services - Costa Rica

If your travel to Costa Rica is business-specific, obtaining competent, linguistic, logistical legal support or representation is critical.  Whether you are planning to start a business, buy or sell real estate, make any type of significant investment in Costa Rica or just need to work remotely, the owners of Casa Emerald Palms and members of their concierge support team can direct you to reliable industry-specific service firms and professionals.  [read more=”More Info” less=”Read Less”]  Avoid getting caught in serious miscommunications or misunderstandings due to language and cultural differences! [/read]

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